Troubleshooting
Problem
Retrieving large data sets in Notebooks in IBM Cognos Analytics can fail with "XQE-GEN-0003 The request was canceled by the user" after 5 minutes. By default any REST call made to the Query Service will time out at the 5 minute mark.
Symptom
Error: XQE-GEN-0003 The request was canceled by the user
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm16262311