IBM® FileNet® P8 Workplace error: After clicking Tasks a pop-up message appears: "A Process Engine exception occurred. See root cause exception for details... "

Troubleshooting

Problem

When you click on Tasks you receive the error: A Process Engine exception occurred. See root cause exception for details. Failed to connect to vworbbroker on :. Check server connection. filenet.pe.peorb.client.ORBServiceHelper$VWORBBrokerNotStarted: Failed to retrieve an IOR for vworbbroker. URL=//:/IOR/FileNet.PE.vworbbroker. Check PE server to make sure that vworbbroker process is started.

Symptom

When you click on Tasks, the Task window does not open and you see an error message similar to the following:

Error Message:

A Process Engine exception occurred. See root cause exception for details.

Exception Class:

com.filenet.wcm.toolkit.util.WcmException

Stack Trace:

A Process Engine exception occurred. See root cause exception for details.

at com.filenet.wcm.toolkit.server.dp.WcmEProcessDataProvider.getVWSession (WcmEProcessDataProvider.java:4820)

at com.filenet.wcm.toolkit.server.dp.WcmEProcessDataProvider.setVWSessionLocale (WcmEProcessDataProvider.java:1418)

at com.filenet.wcm.apps.server.util.EProcessMultilingualUtil.getQueueLocalizeddName (EProcessMultilingualUtil.java:676)

at com.filenet.wcm.apps.server.ui.nav.TasksNavigation.initialize (TasksNavigation.java:87)

at com.filenet.wcm.toolkit.server.base.WcmController.registerModule (WcmController.java:1391)

at com.filenet.wcm.toolkit.server.base.WcmModule.setParent (WcmModule.java:538)

at com.filenet.wcm.toolkit.server.base.WcmModule.addChild (WcmModule.java:473)

at com.filenet.wcm.apps.server.ui.layout.WcmWorkplaceLayoutModule.registerAddedModules

(WcmWorkplaceLayoutModule.java:162)

at com.filenet.wcm.apps.server.ui.layout.WcmWorkplaceLayoutModule.initialize (WcmWorkplaceLayoutModule.java:94)

at com.filenet.wcm.toolkit.server.base.WcmController.initialize (WcmController.java:4799)

at com.filenet.wcm.toolkit.server.base.WcmController.executeModel (WcmController.java:3844)

at com.filenet.wcm.apps.server.controller.WcmWorkplaceController.executeModel (WcmWorkplaceController.java:561)

at com.filenet.wcm.toolkit.server.base.WcmController.initializeModulesWork (WcmController.java:3793)

at com.filenet.wcm.toolkit.server.base.WcmController.initializeModules (WcmController.java:3740)

at com.filenet.wcm.toolkit.server.base.WcmController.initializeModules (WcmController.java:3607)

at com.filenet.wcm.toolkit.server.base.WcmController.handleEvent (WcmController.java:3318)

at com.filenet.wcm.apps.server.controller.WcmWorkplaceController.handleEvent (WcmWorkplaceController.java:605)

at com.filenet.wcm.toolkit.server.base.WcmController.handleEvent (WcmController.java:3250)

at com.ibm._jsp._Tasks._jspService (_Tasks.java:155)

at com.ibm.ws.jsp.runtime.HttpJspBase.service (HttpJspBase.java:87)

at javax.servlet.http.HttpServlet.service (HttpServlet.java:856)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service (ServletWrapper.java:1096)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service (ServletWrapper.java:1037)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:145)

at com.filenet.ae.toolkit.server.servlet.filter.ThreadLocalCleanupFilter.doFilter (ThreadLocalCleanupFilter.java:50)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter (FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:130)

at com.filenet.ae.toolkit.server.servlet.filter.PostprocessorFilter.doFilter (PostprocessorFilter.java:38)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter (FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:130)

at com.filenet.ae.toolkit.server.servlet.filter.ContainerBasedFilter.doFilter (ContainerBasedFilter.java:218)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter (FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:130)

at com.filenet.ae.toolkit.server.servlet.filter.PreprocessorFilter.doFilter (PreprocessorFilter.java:91)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter (FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter (WebAppFilterChain.java:130)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter (WebAppFilterChain.java:87)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter (WebAppFilterManager.java:832)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter (WebAppFilterManager.java:679)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest (ServletWrapper.java:566)

at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest (ServletWrapper.java:478)

at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest (GenericServletWrapper.java:122)

at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest

(AbstractJSPExtensionServletWrapper.java:226)

at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionProcessor.handleRequest (AbstractJSPExtensionProcessor.java:285)

at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest (WebApp.java:3444)

at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest (WebGroup.java:267)

at com.ibm.ws.webcontainer.WebContainer.handleRequest (WebContainer.java:815)

at com.ibm.ws.wswebcontainer.WebContainer.handleRequest (WebContainer.java:1466)

at com.ibm.ws.webcontainer.channel.WCChannelLink.ready (WCChannelLink.java:119)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination (HttpInboundLink.java:458)

at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation (HttpInboundLink.java:387)

at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete (HttpICLReadCallback.java:102)

at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete (SSLReadServiceContext.java:1818)

at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted (AioReadCompletionListener.java:165)

at com.ibm.io.async.AbstractAsyncFuture.invokeCallback (AbstractAsyncFuture.java:217)

at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions (AsyncChannelFuture.java:161)

at com.ibm.io.async.AsyncFuture.completed (AsyncFuture.java:136)

at com.ibm.io.async.ResultHandler.complete (ResultHandler.java:195)

at com.ibm.io.async.ResultHandler.runEventProcessingLoop (ResultHandler.java:743)

at com.ibm.io.async.ResultHandler$2.run (ResultHandler.java:873)

at com.ibm.ws.util.ThreadPool$Worker.run (ThreadPool.java:1473)

Root Exception:

Failed to connect to vworbbroker on <your_PE_servername>:<port_number>. Check server connection.

filenet.pe.peorb.client.ORBServiceHelper$VWORBBrokerNotStarted: Failed to retrieve an IOR for vworbbroker. URL=//<your_PE_servername>:<port_number>/IOR/FileNet.PE.vworbbroker. Check PE server to make sure that vworbbroker process is started.

at filenet.pe.peorb.client.ORBSession.getPERPCService (ORBSession.java:763)

at filenet.pe.peorb.client.ORBSession.establishORBSession (ORBSession.java:656)

at filenet.pe.peorb.client.ORBSession. (ORBSession.java:888)

at filenet.vw.server.PECommandsFactory.getPECommandsFromURL (PECommandsFactory.java:142)

at filenet.vw.api.VWSession.logon (VWSession.java:768)

at com.filenet.wcm.toolkit.server.util.WcmServerCredentials.getVWSession (WcmServerCredentials.java:341)

at com.filenet.wcm.toolkit.server.util.WcmServerCredentials.getVWSession (WcmServerCredentials.java:390)

at com.filenet.wcm.toolkit.server.dp.WcmEProcessDataProvider.getVWSession (WcmEProcessDataProvider.java:4807)

at com.filenet.wcm.toolkit.server.dp.WcmEProcessDataProvider.setVWSessionLocale (WcmEProcessDataProvider.java:1418)

at com.filenet.wcm.apps.server.util.EProcessMultilingualUtil.getQueueLocalizeddName (EProcessMultilingualUtil.java:667)