Troubleshooting
Problem
After installing IBM Rational Application Developer for WebSphere Software v7.5 or updating to v7.5.2 on Microsoft Windows XP, the startup of a "new" workspace hangs on the Rational Application Developer startup splash screen, showing the workbench loading progress bar. The welcome screen never shows and Rational Application Developer is hung.
Symptom
- A "new" workspace fails to show the startup splash screen and hangs.
- The associated javaw.exe process has to be killed.
- The workspace folder exists in a partially created state with no .log file.
- The workspace will start on an existing Rational Application Developer for WebSphere Software v6.0 workspace or an existing v7.5 workspace with the welcome screen closed.
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Document Information
Modified date:
16 June 2018
UID
swg21384032