IBM Support

IBM Resilient QRadar application shows errors when clicking "Verify and Configure" relating to the rules close_offense and qradar_note

Troubleshooting


Problem

When saving the the application you see a message, such as, "Connected Successfully! Action configuration check failed: [Action close_offense has wrong number of conditions] Some features of this app will not be available" written to the application.
The message returned may vary.

Symptom

When clicking "Verify and Configure" a message might be returned referring to the close_offense or qradar_note rules that exist in IBM Resilient.error

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z0000001gyGAAQ","label":"Integrations-\u003EQRadar app"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEGM63","label":"IBM Security QRadar SOAR on Cloud"},"ARM Category":[{"code":"a8m0z0000001gyGAAQ","label":"Integrations-\u003EQRadar app"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
15 August 2022

UID

ibm16254477