Troubleshooting
Problem
This technote address an issue that you may sometimes notice on the Nginx Ingress logs. An error "503 Service temporary Unavailable" is generated. See similar error below:
Symptom
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:27 [error] 23665#23665: *1269455996 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.253.60.45, server: smartit360.ngc02.group.echonet, request: "GET /api/widget/29/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9)) HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/29/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9))", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:27 [error] 23665#23665: *1269456001 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.253.60.45, server: smartit360.ngc02.group.echonet, request: "GET /api/widget/30/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9)) HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/30/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9))", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:27 [error] 23665#23665: *1269456009 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.253.60.45, server: smartit360.ngc02.group.echonet, request: "GET /api/widget/39/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9)) HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/39/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9))", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:27 [error] 23666#23666: *1269455995 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.253.60.45, server: smartit360.ngc02.group.echonet, request: "GET /api/widget/8/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9)) HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/8/summary/undefined?ByDelphesTeam=1&Equ=71027&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:46:27%20GMT+0200%20(Paris,%20Madrid%20(heure%20d%E2%80%99%C3%A9t%C3%A9))", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:33 [error] 23665#23665: *1269466634 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.253.60.45, server: smartit360.ngc02.group.echonet, request: "POST /api/widget/46/summary_post/undefined HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/46/summary_post/undefined", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:48:41 [error] 23666#23666: *1269458188 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 159.50.228.30, server: smartit360.ngc02.group.echonet, request: "GET /api/widget/8/summary/DP12E?ByDelphesTeam=1&Equ=71948&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:44:40%20GMT+0200 HTTP/1.1", upstream: "http://10.241.76.132:7500/api/widget/8/summary/DP12E?ByDelphesTeam=1&Equ=71948&Metier=ALL&dateNow=Tue%20Jul%2007%202020%2014:44:40%20GMT+0200", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:50:14 [error] 23665#23665: *1269491093 upstream timed out (110: Connection timed out) while SSL handshaking to upstream, client: 127.0.0.1, server: omc-odm.group.echonet, request: "GET / HTTP/1.1", upstream: "https://10.241.65.177:9443/", host: "omc-odm.group.echonet"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:50:14 [error] 23665#23665: *1269491139 upstream timed out (110: Connection timed out) while SSL handshaking to upstream, client: 127.0.0.1, server: omc-odm.group.echonet, request: "GET / HTTP/1.1", upstream: "https://10.241.65.177:9443/", host: "omc-odm.group.echonet"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:50:15 [error] 23666#23666: *1269491247 upstream timed out (110: Connection timed out) while SSL handshaking to upstream, client: 127.0.0.1, server: omc-odm.group.echonet, request: "GET / HTTP/1.1", upstream: "https://10.241.65.177:9443/", host: "omc-odm.group.echonet"
nginx-ingress-controller-sfjx2 nginx-ingress 2020/07/07 12:55:53 [error] 23665#23665: *1269538704 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 159.50.228.31, server: smartit360.ngc02.group.echonet, request: "POST /auth/logout HTTP/1.1", upstream: "http://10.241.76.132:7500/auth/logout", host: "smartit360.ngc02.group.echonet", referrer: "https://smartit360.ngc02.group.echonet/"
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBS6K","label":"IBM Cloud Private"},"ARM Category":[{"code":"a8m50000000Ck3xAAC","label":"IBM Cloud Private-\u003ENetworking"}],"ARM Case Number":"TS003909326","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
24 July 2020
UID
ibm16252789