Troubleshooting
Problem
Service Management Unite v1.1.7 is configured to connect to ITM TEPS / Dataprovider.
A query for MQ agents fails with this error:
KFWITM217E Request error: SQL1_CreateRequest failed, rc=202 + SQL1_DistReqError
Symptom
TEPS / RTEMS MQ Agent Application support:
mq WebSphere MQ Monitoring Agent tms 07.30.02.00 201611130917 20200716 1817 0
mq WebSphere MQ Monitoring Agent tps 07.50.02.00 201807092204 20200629 1724 0
mq WebSphere MQ Monitoring Agent tpw 07.50.02.00 201807092204 20200427 1930 0
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
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Historical Number
TS003961187
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Document Information
Modified date:
10 July 2024
UID
ibm16251931