IBM Support

New custom attribute does not appear in the work item in a new RTC project area

Troubleshooting


Problem

When IBM Collaborative Lifecycle Management(CLM) v6.0.6.1 is installed on a Microsoft® Windows® operation system with Chinese locale, new custom attribute does not appear in the work item in a new RTC project area.

Symptom

The main symptoms you might encounter are:
  1. New custom attribute does not appear in the work item in a new IBM Engineering Workflow Management (formerly RTC) project area. When you restart RTC server, the custom attribute is present properly in the work item.
  2. If you use WebSphere Application Server, it hangs when you stop the WAS Service.
  3. The Money that Matters sample fails to create and throws CRJCA052E: Read time out exception.

Document Location

Worldwide

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Document Information

Modified date:
16 July 2020

UID

ibm16249863