Troubleshooting
Problem
A connection to Salesforce specifies a version of the Salesforce API to be used.
If the default version is changed, testing a connection will not return an error while importing metadata will fail.
If the default version is changed, testing a connection will not return an error while importing metadata will fail.
For example, Cognos Analytics defaults to version 45 of the Salesforce API. Changing the value from 45 to 47 or higher will cause failures.
Symptom
Attempting to import schems from a Salesforce connection fails throws MSR_GEN_0071 Internal error getting catalogs and schemas.
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm16246207