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IBM Rational Rhapsody offline help is not displaying any content.

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Why offline help IBM Rational Rhapsody is not displaying any content after starting the server?

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"ARM Category":[{"code":"a8m50000000CjTaAAK","label":"Rhapsody-\u003EGeneral Product Information"}],"ARM Case Number":"TS003927933","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0.0","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Modified date:
27 May 2022

UID

ibm16246089