Troubleshooting
Problem
User A clicks 'Company - Data Entry - Reported values'. User A opens a form (for example "XYZ"). Form works successfully (no problem). User B access the same form (XYZ). User B receives error message indicating that the form needs processing. However, the form does not need updating. No other user is experiencing this problem
Symptom
The Form XYZ needs to be updated
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4;8.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1042311
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Document Information
Modified date:
09 May 2025
UID
swg21382351