IBM Support

Planning Analytics For Excel: Exploration View : Error Occurs When Selecting Elements Within Dimension

Troubleshooting


Problem

When working with an Exploration View in Planning Analytics For Excel, the following error occurs when making a selection within the subset editor
The issue is user specific not all users are affected.

Symptom

Error

The current set is not loaded successfully
{"errorMessage".{"error":{"code"."EXECUTION_ERROR","message":null}},
"query":"/harmony/gridservice/api/v1/CreateHierarchyQuery","httpStatusCode":500}
OK

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
09 May 2025

UID

ibm16245010