Troubleshooting
Problem
One user errors when attempting to Remote Desktop (RDP) into the Planning Analytics Cloud Rich Tier.
The issue is specific to user's Windows 10 machine.
Other users on Windows 10 machines work fine.
Symptom
ERROR:
Your computer can't connect to the Remote Desktop Gateway server
Contact your network administrator for assistance
Your computer can't connect to the Remote Desktop Gateway server
Contact your network administrator for assistance
Document Location
Worldwide
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Document Information
Modified date:
20 September 2021
UID
ibm16245006