IBM Support

When stopping ITNCM, unable to stop JazzSM.

Troubleshooting


Problem

When I stopped ITNCM, I was getting the prompt but the window to key in user name and password didn't show.
./itncm.sh stop

IBM Tivoli Netcool Configuration Manager
----------------------------------------

Stopping GUI Server

Please enter the Intelliden Super User and password if prompted below:

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"ARM Category":[{"code":"a8m50000000L27QAAS","label":"ITNCM-\u003EITNCM-Compliance-\u003EWebSphere Instance"}],"ARM Case Number":"TS003642268","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.4.2","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm16244112