IBM Support

DataStage: Designer client, Manager client, and Director clients cannot connect to DataStage server when the server is behind a firewall

Troubleshooting


Problem

The IBM InfoSphere DataStage client applications cannot connect to the InfoSphere DataStage server when the TCP/IP ports are not available through firewalls for the application server.

Symptom

An error message similar to the following message is displayed:
Failed to authenticate the current user against the selected Domain
A communication failure occurred while attempting to obtain an initial context with the provider URL: "iiop://s6lpar50:2825". Make sure that any bootstrap address information in the URL is correct and that the target name server is running. A bootstrap address with no port specification defaults to port 2809. Possible causes other than an incorrect bootstrap address or unavailable name server include the network environment and workstation network configuration. javax.security.auth.login.LoginException: A communication failure occurred while attempting to obtain an initial context with the provider URL: "iiop://s6lpar50:2825".

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.7;8.5;8.1;8.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
25 April 2025

UID

swg21381848

Page Feedback