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Enabling a workflow in Information Governance Administration fails in some scenarios

Troubleshooting


Problem

In some cases, users cannot enable a workflow on the Workflow configuration tab in the Information Governance Administration UI of IBM InfoSphere Information Server.

Symptom

Error messages like the following ones are written to the IBM/WebSphere/AppServer/profiles/InfoSphere/logs/server1/SystemOut.log or the IS_install_path/wlp/usr/servers/iis/logs/messages.log file in the iis-services pod:

Show sample log file | Hide sample log file

[6/26/20 6:37:58:655 PDT] 0000015a AssetImportCl E   Error matching asset
                                 com.ibm.iis.xmeta.importexport.exception.InvalidLinkPointReferencedIdentityException: The identity of link point for object ec1481df.c862f974.2sdn5s2e2.2hol8jv.b5k704.5dk442lvcgtutrlcd8pum involves its TableAnalysisMaster reference to object ec1481df.fee6c3ac.2sdn5s2e2.1thvu5h.ool1c3.9me7bm93buorb7bp35igq, which is not present in the import data.
        at com.ibm.xmeta.service.importexport.enhanced.LinkPointHelper.setIdentitiesReferencedFromStub(LinkPointHelper.java:1030)
        at com.ibm.xmeta.service.importexport.enhanced.LinkPointHelper.setStubObjectFeatures(LinkPointHelper.java:970)
        at com.ibm.xmeta.service.importexport.enhanced.LinkPointHelper.makeStubObject(LinkPointHelper.java:948)
        at com.ibm.xmeta.service.importexport.enhanced.AssetImportObjectMapper.mapImportedLinkPoints(AssetImportObjectMapper.java:416)
        at com.ibm.xmeta.service.importexport.enhanced.AssetImportObjectMapper.mapImportedObjectsAndLinkPoints(AssetImportObjectMapper.java:244)
        at com.ibm.xmeta.service.importexport.enhanced.AssetImportServiceImpl.doPreprocessAndMatch(AssetImportServiceImpl.java:591)
        at com.ibm.xmeta.service.importexport.enhanced.AssetImportServiceImpl.preprocessAndMatchEObjects(AssetImportServiceImpl.java:248)
        at com.ibm.xmeta.client.importexport.impl.AssetImportClient.preprocessAndMatchEObjects(AssetImportClient.java:658)
        at com.ibm.xmeta.client.importexport.impl.AssetImportClient.preprocessAndMatchEObjects(AssetImportClient.java:502)
        at com.ibm.bg.importexport.persistence.GlossaryImport.matchEObjects(GlossaryImport.java:236)
        at com.ibm.bg.importexport.archive.GlossaryImportService.importEObjectsInternal(GlossaryImportService.java:380)
        at com.ibm.bg.importexport.archive.GlossaryImportService.importEObjects(GlossaryImportService.java:251)
        at com.ibm.bg.importexport.xml.GlossaryXMLImport.importGlossary(GlossaryXMLImport.java:231)
        at com.ibm.is.bg.services.WorkflowResource.copyToDraftGlossary(WorkflowResource.java:1541)
        at com.ibm.is.bg.services.WorkflowResource$13.run(WorkflowResource.java:1602)
        at com.unicorn.util.concurrent.ISFCrossNodeSynchronizer.executeInSemaphore(ISFCrossNodeSynchronizer.java:52)
        at com.ibm.is.bg.services.WorkflowResource.executeInWorkflowSemaphore(WorkflowResource.java:1830)
        at com.ibm.is.bg.services.WorkflowResource.activateWorkflow(WorkflowResource.java:1590)
        at com.ibm.is.bg.services.AdminResource$4.run(AdminResource.java:434)
        at com.ibm.is.bg.services.util.AdminUtil$2.run(AdminUtil.java:41)
        at com.ibm.is.vr.client.session.VRSessionsTL.runWriteSession(VRSessionsTL.java:92)
        at com.ibm.is.bg.services.util.AdminUtil.runInWriteSessionTermHistoryDisabled(AdminUtil.java:39)
        at com.ibm.is.bg.services.AdminResource.saveWorkflowSettings(AdminResource.java:366)
        at com.ibm.is.igc.rest.v1.resources.APIWorkflowResource.enableWorkflow(APIWorkflowResource.java:197)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
        at java.lang.reflect.Method.invoke(Method.java:508)
        at com.ibm.ws.jaxrs20.server.LibertyJaxRsServerFactoryBean.performInvocation(LibertyJaxRsServerFactoryBean.java:651)
        at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.performInvocation(LibertyJaxRsInvoker.java:108)
        at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:97)
        at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.invoke(LibertyJaxRsInvoker.java:174)
        at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:200)
        at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.invoke(LibertyJaxRsInvoker.java:346)
        at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:271)
        at com.ibm.ws.jaxrs20.server.LibertyJaxRsInvoker.invoke(LibertyJaxRsInvoker.java:346)
        at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:99)
        at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:61)
        at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:99)
        at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
        at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
        at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:256)
        at com.ibm.ws.jaxrs20.endpoint.AbstractJaxRsWebEndpoint.invoke(AbstractJaxRsWebEndpoint.java:140)
        at com.ibm.websphere.jaxrs.server.IBMRestServlet.handleRequest(IBMRestServlet.java:179)
        at com.ibm.websphere.jaxrs.server.IBMRestServlet.doPut(IBMRestServlet.java:169)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
        at com.ibm.websphere.jaxrs.server.IBMRestServlet.service(IBMRestServlet.java:125)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1240)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
        at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
        at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:143)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:96)
        at com.ibm.bg.web.filters.AuthorizationFilter.doFilter(AuthorizationFilter.java:46)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.bg.web.filters.BGServiceFilter$1.run(BGServiceFilter.java:81)
        at com.ibm.is.vr.server.LocalVRFactoryImpl.runReadSession(LocalVRFactoryImpl.java:351)
        at com.ibm.is.vr.client.session.VRSessionsTL.runReadSession(VRSessionsTL.java:51)
        at com.ibm.bg.web.filters.BGServiceFilter.doFilter(BGServiceFilter.java:78)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.iis.isf.security.SessionServletFilter.doFilter(SessionServletFilter.java:620)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.iis.services.filters.NoCacheFilter.doFilter(NoCacheFilter.java:32)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.iis.services.filters.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:34)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.iis.services.filters.CompressionFilter.doFilter(CompressionFilter.java:30)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.iis.services.filters.StrictTransportSecurityFilter.doFilter(StrictTransportSecurityFilter.java:36)
        at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
        at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:969)
        at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1109)
        at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:82)
        at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:963)
        at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
        at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:382)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:532)
        at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:318)
        at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
        at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1820)
        at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
        at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
        at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
        at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
        at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
        at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
        at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
        at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"ARM Category":[{"code":"a8m500000008g3GAAQ","label":"Information Analyzer-\u003EIA Management"},{"code":"a8m500000008XILAA2","label":"Xmeta Repository Database"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"11.7.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

ibm16240224

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