IBM Support

Veritas XVIO.SYS driver may crash the Operating System by interaction with IBM Security Guardium FsMonitor.sys driver

Troubleshooting


Problem

In environments where the IBM Security Guardium™ Software TAP (S-TAP) is deployed as a bundle or where the IBM Security Guardium™ File Activity Monitoring (FAM) agent is installed if they interact with storage or clustering software from Veritas™, more specifically the VXIO.sys driver, the system can become not responsive or hang.

Symptom

The main symptom is that the server affected hungs or becomes not responsive.
In the most rare scenarios the affected server crashes and reboots unexpectedly.

Document Location

Worldwide

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Document Information

Modified date:
21 February 2022

UID

ibm16239246