Troubleshooting
Problem
Problem: User's are not able to access Cloud Console or API manager UI
Error in CMC UI : This site cann't be reached.
Error in Portal CLI:
APIC Certificate Status (Mismatch): ERROR - Unknown error. Please run set_apim_cert to configure and install a valid public certificate.
Error in seeing var/log/apim_rproxy_error.log:
[error] [client IP:49914] [7f185c01c350] [8938] SSL0221E: SSL Handshake Failed, Either the certificate has expired or the system clock is incorrect. [IP:49914 -> IP:443] [07:32:05.000791353] 0ms
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000L0rvAAC","label":"API Connect"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0.0;5.0.1;5.0.2;5.0.3;5.0.4;5.0.5;5.0.6;5.0.7;5.0.8","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
25 June 2020
UID
ibm16238934