JR62107: YOU GET AN ERROR WHEN OPENING EXISTING CASES AFTER UPGRADING TO IBM BUSINESS AUTOMATION WORKFLOW

workflow.20001.delta.repository
8.6.10019003-WS-BPM-IFJR62107

APAR status

• Closed as program error.

Error description

• You get the following error opening cases that were created by
  using IBM Case Manager 5.3.2 after you upgrade to IBM Business
  Automation Workflow 19.0.0.3:
  
  "You might need to authenticate to a firewall, or the web
  application server might not be running or cannot be reached
  because of network problems.
  
  If you need to authenticate to a firewall, authenticate and try
  to log in again. If the problem persists, report this error to
  your system administrator.
  
  The following HTTP error was returned:
  
  599 Error 599:
  filenet/vw/server/rpc/chrpc/CHHistogramResult.getCH_BIN_WIDTH&#4
  0;)J (loaded from
  file:/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApp
  s/mane-node-3Node01Cell/navigator.ear/navigator.war/WEB-INF/lib/
  eeapi.jar by
  com.ibm.ws.classloader.CompoundClassLoader@6869d23c[war:navigato
  r/navigator.war] Local ClassPath:
  /opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/man
  e-node-3Node01Cell/navigator.ear/navigator.war/WEB-INF/classes:/
  opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/mane
  -node-3Node01Cell/navigator.ear/navigator.war/WEB-INF/lib/common
  s-logging.jar:/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/ins
  talledApps/mane-node-3Node01Cell/navigator.ear/navigator.war/WEB
  -INF/lib/lessCss.jar:/opt/IBM/WebSphere/AppServer/profiles/AppSr
  v01/installedApps/mane-node-3Node01Cell/navigator.ear/navigator.
  war/WEB-INF/lib/commons-codec.jar:/opt/IBM/WebSphere/AppServer/p
  rofiles/AppSrv01/installedApps/mane-node-3Node01Cell/navigator.e
  ar/navigator.war/WEB-INF/lib/cmannotation.jar:/opt/IBM/WebSphere
  /AppServer/profiles/AppSrv01/installedApps/mane-node-3Node01Cell
  /navigator.ear/navigator.war/WEB-INF/lib/commons-beanutils.jar:/
  opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/mane
  -node-3Node01Cell/navigator.ear/navigator.war/WEB-INF/lib/cmbicm
  sdk81.jar:/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/install
  edApps/mane-node-3Node01Cell/navigator.ear/navigator.war/WEB-INF
  /lib/jose4j.jar:/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/i
  nstalledApps/mane-node-3Node01Cell/navigator.ear/navigator.war/W
  EB-INF/lib/jiserver.jar:/opt/IBM/WebSphere/AppServer/profiles/Ap
  pSrv01/installedApps/mane-node-3Node01Cell/navigator.ear/navigat
  or.war/WEB-INF/lib/commons-io.jar:/opt/IBM/WebSphere/AppServer/p
  rofiles/AppSrv01/installedApps/mane-node-
  <...>"
  
  
  PRODUCTS AFFECTED
  Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  
  
  PRODUCTS AFFECTED
  Business Automation Workflow
  

Problem conclusion

• A fix is available or will be available that ensures you can
  open cases created in Case Manager 5.3.2 and earlier versions
  without errors.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM

• Fixed component ID

  5737A5700

Applicable component levels