JR62122: YOU RECEIVE AN ERROR WHEN YOU ADD USERS TO A ROLE AFTER YOU UPGRADE TO IBM BUSINESS AUTOMATION WORKFLOW 19.0.0.3

workflow.20001.delta.repository
8.6.10019003-WS-BPM-IFJR62122

APAR status

• Closed as program error.

Error description

• This issue occurs when you repurpose Content Navigator from an
  existing Case Manager environment to be the external Navigator
  for your Business Automation Workflow environment.  It will
  continue to have references to the Case Manager environment.
  When you try to add users to a role from Business Automation
  Workflow, you receive the following error:
  
  [3/19/20 7:11:59:130 PDT] 0000019d SystemOut     O
  CIWEB.ICMAPIPlugin Error: [intgpeadmin(unknown) @ 9.102.33.68]
  com.ibm.ecm.extension.icm.services.impl.ProcessRoleService.execu
  te()
  java.io.FileNotFoundException:
  /opt/IBM/CaseManagement/configure/properties/caseconfig/ACMRESTC
  onfig.xml (No such file or directory)
      at java.io.FileInputStream.open0(Native Method)
      at java.io.FileInputStream.open(FileInputStream.java:212)
      at java.io.FileInputStream.<init>(FileInputStream.java:152)
      at java.io.FileInputStream.<init>(FileInputStream.java:104)
      at
  com.ibm.casemgmt.onebpm.BPMWsClient.getContentObjectSupport(BPMW
  sClient.java:185)
      at
  com.ibm.casemgmt.onebpm.BPMWsClient.invokeUpdateBpmTeam(BPMWsCli
  ent.java:120)
  <...>
  
  
  PRODUCTS AFFECTED
  Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  
  
  PRODUCTS AFFECTED
  Business Automation Workflow
  

Problem conclusion

• A fix is available or will be available that updates Content
  Navigator references to the new Business Automation Workflow
  environment, ensuring you can successfully add users to roles.
  

Temporary fix

• Not applicable.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM

• Fixed component ID

  5737A5700

Applicable component levels