IBM Support

IJ25381: [WORKCENTER MOBILE ISSUE] IN WORKORDER DETAILS PAGE, IF MOVE TO PREVIOUS/NEXT WORKORDER THEN WRONG START/STOP BUTTON SHOWS

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    If a user enters the work order Details page, clicks to Start a
    work order, then uses the chevron arrows in the header to
    navigate to a work order which has not yet been started, the
    Stop button will still be visible instead of the Start button
    
    
    STEPS TO REPRODUCE:
    1. For any work order that has not yet been started, enter the
    Workorder details page
    2. Click the Start button and start the work order
    3. Use the chevron arrows to the sides of the work order number
    / work order type description in the header to navigate to
    another work order that has not yet been started
    4. The Stop button will not have been updated to a Start button
    
    
    CURRENT RESULT:
    Wrong start/stop button shows when using the chevron arrows
    
    EXPECTED RESULT:
    Correct start/stop button shows for each work order in detail
    page
    
    ENVIRONMENT:
    Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
    DB Build V7611-365
    

Local fix

  • An LAFIX has been supplied by the product team for this issue
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * NA                                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * As described.                                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ25381

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-04

  • Closed date

    2020-10-15

  • Last modified date

    2020-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
16 October 2020