Troubleshooting
Problem
The Jazz for service management installation failed and the prerequisite scanner is not working.
Not able to run the pre_requisite.sh DSH to check if all requirements are met to install JazzSM.
Symptom
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"ARM Category":[{"code":"a8m50000000L31xAAC","label":"JazzSM-\u003EInstallation"}],"ARM Case Number":"TS003811525","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2020
UID
ibm16233830