IJ25344: [WORKCENTER MOBILE ISSUE] USING HEADER ARROWS TO VIEW WORK ORDERS DISPLAYS THE START/STOP BUTTON INCORRECTLY

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Clicking to start a work order, then going to another unstarted
  work order, and using the arrows beside the work order number
  in the header to navigate back to the work order that was
  previously started, will still be displaying the Start button
  instead of the Stop button, and clicking to Start it again will
  bring up an error saying the timer has already been started.
  
  
  STEPS TO REPRODUCE:
  1. In the work orders List page, select a work order that has
  not yet been started
  2. Click the Start button to start the work order
  3. Return to the work order List page, and select another work
  order which has not yet been started
  4. Using the chevron arrows on the header of the Details page
  for the work order, scroll through the work orders until you
  reach the previous work order you started in steps 1 and 2
  5. The Start button will still be visible instead of a Stop
  button, click the Start button to attempt starting the work
  order again
  6. Error pops up 'BMXAA2553E - Timer already started'
  7. Click ok. Now you see the button is changed to Stop
  
  
  CURRENT RESULT:
  Start/Stop button is showing the status of first workorder
  opened from list page
  
  
  EXPECTED RESULT:
  Start/Stop button to show correctly for the each workorder
  number
  
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
  DB Build V7611-365
  

Local fix

• An LAFIX has been supplied by the product team for this issue
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * NA                                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * As described                                                 *
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  * RECOMMENDATION:                                              *
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Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels