IBM Support

Unable to start TM1 Admin Server - Service starts and immediately stops

Troubleshooting


Problem

TM1 Admin server fails to start.  The service starts and immediately stops again.

Symptom

TM1 Admin server log (/tm1_64/bin64/tm1admsvr.log) gets updated with the following entries when the Admin server fails to startup
2920   ERROR   2020-06-08 17:31:46,998   TM1.Comm.SSL   gsk_environment_init failed. Error: 408
2920   ERROR   2020-06-08 17:31:46,998   TM1.TM1AdmSvr   GSK environment initialization failed

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m0z000000blsYAAQ","label":"Troubleshooting"}],"ARM Case Number":"TS003605612","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
11 June 2020

UID

ibm16224520