Troubleshooting
Problem
You are seeing AMQ7315E or AMQ7316E errors indicating reason code 2053 (MQRC_Q_FULL) from the IBM MQ SYSTEM.ADMIN.ACCOUNTING.QUEUE or SYSTEM.ADMIN.STATISTICS.QUEUE.
Symptom
AMQ7315E: Failed to put message to accounting queue. Reason(2053)
EXPLANATION: The attempt to put a message containing accounting data to the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE is available and operational.
AMQ7316E: Failed to put message to statistics queue. Reason(2053)
EXPLANATION: The attempt to put a message containing statistics data to the queue SYSTEM.ADMIN.STATISTICS.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.STATISTICS.QUEUE is available and operational.
EXPLANATION: The attempt to put a message containing accounting data to the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.ACCOUNTING.QUEUE is available and operational.
AMQ7316E: Failed to put message to statistics queue. Reason(2053)
EXPLANATION: The attempt to put a message containing statistics data to the queue SYSTEM.ADMIN.STATISTICS.QUEUE failed with reason code 2053. The message data has been discarded. This error message will be written only once for attempts to put a message to the queue as part of the same operation which fail for the same reason.
ACTION: Ensure that the queue SYSTEM.ADMIN.STATISTICS.QUEUE is available and operational.
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Document Information
Modified date:
28 April 2025
UID
swg21377808