PH26073: THE DOCUMENATION ABOUT SETTING UP THE CGI GATEWAY FOR IIS IS NOTCLEAR ABOUT THE ARR PACKAGE

APAR status

• Closed as documentation error.

Error description

• The Documenation about setting up the CGI Gateway for IIS is not
  clear about the ARR Package. This is required to be installed
  before setting up the CGI Gateway.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Cognos Analytics                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Documenation about setting up the CGI Gateway for IIS is *
  * not clear about the ARR Package                              *
  *                                                              *
  * See the folllowing pages for 11.0.x and 11.1.x:              *
  *                                                              *
  * Version 11.1:                                                *
  * https://www.ibm.com/support/knowledgecenter/SSEP7J_11.1.0/co *
  * m.ibm.swg.ba.cognos.inst_cr_winux.doc/t_inst_cnfg_iis7.html  *
  * Version 11.0:                                                *
  * https://www.ibm.com/support/knowledgecenter/SSEP7J_11.0.0/co *
  * m.ibm.swg.ba.cognos.inst_cr_winux.doc/t_inst_cnfg_iis7.html  *
  *                                                              *
  * In Step 16 you are asked to set up a Reverse Proxy Rule. But *
  * that requires the ARR Package to be installed which is not   *
  * mentioned here.                                              *
  *                                                              *
  * As example in the documentation for the normal Gateway it is *
  * mentioned in Step 1 (Install the IIS Application Request     *
  * Routing extension):                                          *
  * https://www.ibm.com/support/knowledgecenter/SSEP7J_11.1.0/co *
  * m.ibm.swg.ba.cognos.inst_cr_winux.doc/t_gateway_iis.html     *
  *                                                              *
  * So I suggest to add the same to the documentation page for   *
  * the CGI Gateway as this will result in an error when not     *
  * installing the package.                                      *
  *                                                              *
  * Lastly verification should be added if the cgi setup is      *
  * limited to IIS7/8 as the documentation makes believe or if   *
  * that version information should be removed on this page.     *
  * Customer asked about IIS 10.                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Updated
  https://www-01preview.ibm.com/support/knowledgecenter/SSEP7J_11.
  1.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_inst_cnfg_iis7.htm
  l
  
  will be published with CA 11.1.7 FP1 release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels