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Track managed app configuration feedback in App Catalog and device view

Release Notes


Abstract

When administrators subscribe to app configuration feedback, MaaS360 tracks the status of the app configuration whenever configuration changes are applied to the app. The feedback can be a confirmation message that the configuration is successfully applied to the app or a error message if the app failed to apply the configuration.

Content

Note: This feature is not enabled by default. Contact MaaS360 customer support team to enable this feature for your account.

To enable app feedback tracking in MaaS360,

  1. Navigate to device summary view, and then select More > Enable App Config Status. Result: A confirmation dialog is displayed.
  2. Click Continue.

To view app feedback in MaaS360,

App Catalog

List view:

App catalog list view

App summary view:

App Catalog Summary

App Distribution & Installation Details page:

App Distibution and Installation Details page

Devices

In the device view, click the Summary tab and then select App Distributions. Result: The status is tracked under the App Configuration Status column.

Appfeedback Devices

To view detailed information on app configuration success/failure status, click View Feedback.

App Feedback Detail

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
09 March 2021

UID

ibm16220944

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