IBM Support

IBM Security Guardium: Windows® GIM not connecting (CLIENT_ID Not Found)

Troubleshooting


Problem

Windows® Guardium Installation Manager (GIM) is failing to connect to its respective GIM Server.

Symptom

These error messages are observed on the GIM.log file:
imagen 0

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0TAAS","label":"GIM"}],"ARM Case Number":"TS003553441","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
11 June 2020

UID

ibm16220556