IJ24981: [WORKCENTER MOBILE ISSUE] UNDER THE ASSET DETAILS OF THE WORK ORDER RECORD , THE PARENT ASSET TILE IS CUT OFF THE SCREEN

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Parent asset name/tile is cut off the screen against the asset
  details of the work order.
  e.g.
  If it is unspecified , the label "unspecified" is cut off the
  screen. User is able to see this only
  by holding the scroll down on their phone to view this.
  If there is related records after parent asset, the related
  records is cut off.
  
  
  STEPS TO REPRODUCE:
  1. login to work execution workcenter
  2. click workorder details > click asset
  
  
  CURRENT RESULT:
  Bottom of Asset screen is cut off by 'Report Work' tool bar.
  
  
  EXPECTED RESULT:
  Bottom of Asset screen not to cut of by 'Report Work' tool bar.
  
  
  ENVIRONMENT:
  Tivoli's process automation engine 7.6.1.1 Build 20190514-1348
  DB Build V7611-365
  Device OS: iOS & Android
  

Local fix

• An LAFIX has been supplied by the product team for this issue
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * NA                                                           *
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  * PROBLEM DESCRIPTION:                                         *
  * As described                                                 *
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  * RECOMMENDATION:                                              *
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Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels