Question & Answer
Question
I was trying to log in to NCM, but it failed with "Unable to establish communication with server: xxx" error.
Upon checking the <JazzSM-Dir>/profile/logs/server1/SystemOut.log file, I found an error:
[15/05/20 11:29:17:272 GMT+00:00] 000000c4 SSLHandshakeE E SSLC0008E: Unable to initialize SSL connection. Unauthorized access was denied or security settings have expired. Exception is javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection? at com.ibm.jsse2.b.a(b.java:22) at com.ibm.jsse2.nc.a(nc.java:350) at com.ibm.jsse2.nc.unwrap(nc.java:306) at javax.net.ssl.SSLEngine.unwrap(SSLEngine.java:3) at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.readyInbound(SSLConnectionLink.java:536) at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.ready(SSLConnectionLink.java:296)
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"ARM Category":[{"code":"a8m50000000L25tAAC","label":"ITNCM-\u003EITNCM-Base-\u003EWebSphere Instance"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"6.4.2","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
ibm16217801