Troubleshooting
Problem
On the QRadar Console, when you select an application an error message displays, 'Cannot establish secure connection to the console. Check if your QRadar Certificates are setup properly'. This error message can be caused by missing certificate chains on the Console or App Host appliance. The application's container cannot verify the certificates required to collect data from the QRadar API.
Symptom
The application tab in the user interface displays a, "Cannot establish secure connection to the console" error message or data is not displayed properly in the application, such as missing graphs or blank tables.
Document Location
Worldwide
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Document Information
Modified date:
07 October 2021
UID
ibm16217361