Troubleshooting
Problem
Docker is a pre-requisite for Planning Analytics Workspace. If the Docker service does not start, you will not be able to start Planning Analytics Workspace.
This issue talks about the Docker service being unable to start through Services (services.msc).
Symptom
Event Viewer
In Windows Event Viewer, you'll see error logs under System which state "The Docker Engine service terminated unexpectedly. It has done this [x] time(s)."
Powershell
1. Running start-service docker will give you the following error:
start-service: Failed to start service 'Docker Engine (docker)'.
2. Running net start docker will give you the following error:
The Docker Engine service is starting.
The Docker Engine service could not be started.
More help is available by typing NET HELPMSG 3523
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16217316