IBM Support

QRadar: Client Exception message "SyntaxError: Invalid or unexpected token" in the Log Activity tab

Troubleshooting


Problem

In the Log Activity tab in the QRadar® UI, a pop-up window displayed an error message: Client Exception - The following client exception occurred while handling the server response: {0} SyntaxError: Invalid or unexpected token.

Symptom

  A Client Exception message might be displayed similar to:
image 3798
    Note: When a similar pop-up message occurs, log activity works as expected after closing the message.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtEAAQ","label":"Log Activity"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.2;7.3.3;7.4.0;7.4.1"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 August 2020

UID

ibm16214605