IBM Support

MustGatther: Collecting data for MQ problems on IBM DataPower Gateway

Question & Answer


Question

What information should I gather for IBM Support to use in troubleshooting problems when using IBM MQ with the DataPower Gateway?

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"ARM Category":[{"code":"a8m50000000CdwvAAC","label":"DataPower-\u003EMessaging \/ File Transfer (MT)-\u003EMQ"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
28 January 2022

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swg21376152