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Product export fails with error: 'Export Product' has encountered a problem

Troubleshooting


Problem

This technote proposes a workaround for this error. The error might occur during an Eclipse Rich Client Platform (RCP) product export. The product can be any Eclipse 3.4 -based product.

Symptom

When the RCP application export reaches about 90%, the following error opens.



Error on Microsoft Windows

You might see org.eclipse.equinox.launcher.nl1 instead of the testfragment_1.0.0 .

[{"Product":{"code":"SSJNRR","label":"Rational Elite Support for Eclipse"},"Business Unit":{"code":"BU050","label":"BU NOT IDENTIFIED"},"Component":"Eclipse SDK","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"3.4","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"7.5;7.5.1;7.5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
10 September 2020

UID

swg21375871