IBM Support

IJ24902: TECHNICIAN WORK CENTER CARD ISSUES on Android Device when in Portrait mode

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:  Technician Work Center card issues on
    Android device when in Portrait mode
    
    STEPS TO REPRODUCE:
    1. Open a chrome browser from android device
    2. Log in to Technician Work Center
    
    ACTUAL BEHAVIOUR:
    1.  Missing Logout button
    2. Card issues:
    (i)List of work orders truncated - only one work order is
    visible when more should be
    (ii) At times the entire summary being loaded to the right,
    cutting off half of the work order display
    (iii) Work order summary detail being truncated
    
    EXPECTED BEHAVIOUR:
    1. Logout button should be viewable
    2. No display issue when using android devices
    
    PRODUCT VERSION:
    IBM Maximo Asset Management 7.6.1.1
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * NA                                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * As described                                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ24902

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-13

  • Closed date

    2020-10-15

  • Last modified date

    2020-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
16 October 2020