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IBM Policy Insights Release Notes May 2019

Release Notes


IBM Policy Insights May 2019 Release Notes



Welcome to the May 2019 release of Policy Insights. New features, resolved defects, known issues, and other getting started information are highlighted in these release notes.

The product documentation for IBM® Health and Human Services Analytics is available in the IBM Knowledge Center.

What's new in Policy Insights

Feature enhancements in this release are designed to improve how you search for, view, and work with policy documents.

Popup in PDF viewer provides quick access to expanded keyword list

When you view a policy document PDF in the Policy Insights application, a modal displays to notify you of the number of AI-generated keywords that are closely related to your search term. You can click the View link to open the Highlighted Keywords modal where you can manage the expanded keyword list that is emphasized in the PDF. 

Return to original location in search results via Back to Results link

You can click a Back to results link in a policy document PDF to return to the search results from the PDF viewer. You are returned to the same page (pagination) and the same scroll location that you were at before you left the search results page.

Relevancy feedback functionality

You can submit relevancy feedback in the Policy Insights application only if the feedback feature is configured to be available for your organization.

Resolved Issues
  • If you enter the hash key (#) as a search term, documents are unexpected in the search results but are returned. (2180)
  • On the NCCI PTP page, when you navigate through pages of search results within a document, in some case records do not display correctly. If this issue occurs, you can resolve it by collapsing and expanding the results card again to display the records. (1666)
Known Issues
  • If you search for a term and apply a filter, the number of documents returned (as indicated by the count in the tabs and pagination controls) can be higher than the number returned when no filters are applied. This issue is due to an idiosyncrasy in how the application ranks the results. (1958)
  • In the Highlighted Keywords modal, after you add enough items for a scroll bar to display and you scroll down the list items to the end of the modal, the application continues to scroll the PDF document in the background. (2336)
  • When you view the Preventive Health Guidelines PDF in Preview mode, keywords that the browser  emphasize might not be visible (blank spaces) or might be bypassed in the document. This issue applies only to applications with an Iowa corpus. (2340)
  • If you take action in the keyword modal of a policy document PDF (for example add a custom keyword, or delete a manually-added keyword) and you click Cancel or click outside of the modal to close it, the actions are not implemented. No item is added or removed. However, when you reopen the keyword modal, the Add keyword action is not expected to be retrievable but the item that was added is still displayed. In the keyword modal, if you delete a manually added keyword and cancel that action to close it, the keyword total value is not updated and the deleted keyword is still highlighted in the document. For any action to apply in the keyword modal, you must click Apply to commit the action. (2339)
  • In a policy document PDF, when you extend the system-generated keyword list by adding custom keywords (to a total of 20 keywords), this issue occurs. The system-generated keywords do not display in the keyword list after you delete custom keywords (2138).
  • Keywords that the browser emphasizes in the PDF might not be fully emphasized; some characters in the keyword might be missing emphasis. (2142)
  • If you use the web browser’s Back function in the Policy Insights application, you are requested to sign in again where you encounter a CWOAU0073E authentication error message. All web browsers display this problem: Chrome, Safari, Firefox, MS Edge. (2172)
  • If you use the browser’s search functionality - CTRL+F, or CMD+F (MAC) - any search term that the browser emphasizes in the PDF might render poorly in the UI. (2033)
Because this display issue depends on the web browser and version that you are using, it can be avoided by updating your browser to the following versions:
- Safari v12.0.2
- Firefox v65.0.1
- MS Edge v42.17134.1.0

The problem is unavoidable on Chrome; all versions to date display this problem.

  • For documents with complex layouts or rich markup elements, the document extracts that are returned by a search do not always display as in the document PDFs. If this issue occurs, you can view the content in the original PDF document by opening it through the document action bar. (316, 1651)
  • If your browser window is resized, zoomed in or out, or a combination of resizing and zooming, this issue occurs. To avoid these issues, ensure that your browser window is set to full-screen size and the zoom is 100%:
    • The search result card might not display correctly. (588)
    • When you add a category to a document extract, the Relevancy feedback controls can no longer be seen on the user interface. The Relevancy rating feature is set to be unavailable by default so this issue occurs only if the relevancy rating feature is configured to be available for your organization. (320)
  • When you view results from a search if you select the view document source link for some result cards, 'NA' displays instead of the URL of the document. (1660)
  • When you download a document, the download window incorrectly indicates that the download source is 'blob'. The document source is the Policy Insights corpus. (409)

Document Information

Date of submission for approval May - 2019

© Copyright 2019, 2020 IBM Corporation

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Document Information

Modified date:
18 May 2020