IBM Support

No performance data shown for IBM DS8000 PPRC secondary (all 0s)

Troubleshooting


Problem

The Operations dashboard and NOC dashboard in IBM Storage Insights® show an IBM DS8000® storage system without any performance statistics.  The read and write metrics are all 0s.  It also can occur with the performance statistics reported in IBM Spectrum Control®.

Symptom

Performance statistics for the IBM DS8000 show all 0s.
Operations dashboard
image 3472
NOC dashboard
image 3474
Resources > Performance
image 3520

Document Location

Worldwide

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Document Information

Modified date:
23 March 2022

UID

ibm16209073