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IBM Policy Insights Release Notes June 2019

Release Notes


IBM Policy Insights June 2019 Release Notes



Welcome to the June 2019 release of Policy Insights. New features, resolved defects, known issues, and other getting started information are highlighted in these release notes.

The product documentation for IBM® Health and Human Services Analytics is available in the IBM Knowledge Center.

What's new in Policy Insights

Feature enhancements in this release are designed to improve how you search for, view, and work with policy documents.

Search quality improvements on the Search Results page

When you run a search in Policy Insights, the system uses Artificial Intelligence to find and and use terms that are related to your search query. By clicking the link that is shown in the following diagram (red arrow), you can edit this list of “expanded terms” by deselecting irrelevant terms or adding your own to improve the accuracy of the documents retrieved.

Screenshot showing Search Expansion list that opens when Refine link is clicked

Versions of policy documents are available for comparison

Multiple versions of a policy document are now stacked beneath one another so that you can see more relevant documents per page and also better understand how the document has changed over time. The “parent” document will always be the newest version that matches your specified effective date range and all older versions that match the date range will be stacked beneath (newest to oldest) as “children”.

Screenshot showing stacked policy document versions

Collapse functionality to hide policy document extracts

A new ‘Close Snippets’ action is available at the bottom of each document in the Search Results page so that when you finish reviewing the extracts from an expanded policy document, you can collapse the expanded view and continue reviewing other documents.

Screenshot showing Close Snippets functionality

Further enhancements to your PDF viewing

Previously, when you viewed a policy document PDF in the Policy Insights application, a popup notification informed you of the number of AI-generated keywords closely related to your search term. In this release, the popup notification will not be displayed after the user has viewed the expanded terms at least once in a single session.

Extended keyword emphasis in PDF

Previously, when you viewed a policy document PDF, the search terms that were emphasized in the PDF exactly matched the keywords listed in the Highlighted Keywords modal. In this release, partial matches of these same keywords are supported so that additional keywords are emphasized in the PDF. For example, “Flu vaccines” will now be emphasized if “Flu vaccine” is your search term, whereas before only an exact match would have been emphasized.

Resolved Issues
  • The following issue might occur if your browser window is resized, zoomed in or out, or a combination of resizing and zooming. The search result card may not display correctly. (588)
  • When viewing results from a search if you select the view document source link for some result cards, 'NA' displays instead of the URL of the document. (1660)
Known Issues
  • If you search for a single billing code and subsequently edit the search (by selecting the Refine link and adding/removing items to/from the list), the search results are not refreshed. (2829)
  • If you search for a term and apply a filter, the number of documents returned (as indicated by the count in the tabs and pagination controls) can be higher than the number returned when no filters are applied due to an idiosyncrasy in how the application ranks the results. (1958)
  • In the Highlighted Keywords modal, after you add enough items for a scroll bar to display and you scroll down the list items to the bottom of the modal, the application continues to scroll the PDF document in the background. (2336)
  • When viewing the Preventive Health Guidelines PDF in Preview mode, keywords that the browser should emphasize might not be visible (blank spaces) or might be bypassed in the document. This issue applies only to applications with an Iowa corpus. (2340)
  • If you perform an action in the keyword modal of a policy document PDF (for example add a custom keyword, or delete a manually-added keyword) and you click Cancel or click outside of the modal to dismiss it, the actions are dismissed. This means that no item is added or removed. When you reopen the keyword modal, however, the Add keyword action should not be retrievable but the item that was added is still displayed. In the keyword modal, if you delete a manually-added keyword and cancel that action to dismiss it, the keyword total value is not updated and the deleted keyword is still highlighted in the document. For any action to apply in the keyword modal, you must click Apply to commit the action. (2339)
  • In a policy document PDF, when you extend the system-generated keyword list by adding custom keywords (to a total of 20 keywords), the system-generated keywords do not display in the keyword list after you delete custom keywords (2138).
  • Keywords that the browser emphasizes in the PDF might not be fully emphasized; some characters in the keyword may be missing emphasis. (2142)
  • If you use the web browser’s Back function in the Policy Insights application, you are requested to sign in again and will encounter a CWOAU0073E authentication error message. All web browsers display this problem: Chrome, Safari, Firefox, MS Edge. (2172)
  • If you use the browser’s search functionality - CTRL+F, or CMD+F (MAC) - any search term that the browser emphasizes in the PDF might render poorly in the UI. (2033)
Because this display issue depends on the web browser and version that you are using, it can be avoided by updating your browser to the following versions:
- Safari v12.0.2
- Firefox v65.0.1
- MS Edge v42.17134.1.0

The problem is unavoidable on Chrome; all versions to date display this problem.

  • For documents with complex layouts or rich markup elements, the document extracts that are returned by a search do not always display as in the document PDFs. If this issue occurs, you can view the content in the original PDF document by opening it through the document action bar. (316, 1651)
  • The following issues might occur if your browser window is resized, zoomed in or out, or a combination of resizing and zooming. To avoid these issues, ensure that your browser window is set to full-screen size and the zoom is 100%:
    • When you add a category to a document extract, the Relevancy feedback controls can no longer be seen on the user interface. The Relevancy rating feature is set to be unavailable by default so this issue occurs only if the relevancy rating feature is configured to be available for your organization. (320)
  • When you download a document, the download window incorrectly indicates that the download source is 'blob'. The document source is the Policy Insights corpus. (409)

Document Information

Date of submission for approval June - 2019

© Copyright 2019, 2020 IBM Corporation

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Document Information

Modified date:
03 June 2020