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Secret Server - Windows server access secret Heartbeat is failing. Exception: 5: Logon failure: Access Denied.

Troubleshooting


Problem

Secret Server - Windows server access secret Heartbeat is failing. Exception: 5: Logon failure: Access Denied.
However, it does not prevent accessing the server via RDP.
The LOG shows a heartbeat failure due to Access denied, as per the message below.
Secret 'NAME' (Id = 54) returned (LoginFailed). Exception: 5: Logon failure: Access Denied.

 

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWHLP","label":"IBM Security Secret Server"},"ARM Category":[{"code":"a8m0z0000001hc6AAA","label":"Secret Server"}],"ARM Case Number":"TS003262202","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
13 May 2020

UID

ibm16209057