Troubleshooting
Problem
Service Pack 3 Install fails on 64 bit Linux with this error:
Bad return code from ./tfarch lx8266: 37 Command completed with errors. For more information, see the itmpatch.log file under: /apps/ITM/patchlogs/
Symptom
32 Bit Gskit install is failing
Installing IBM Global Security Toolkit
KCIIN2940E 32bit IBM Global Security Toolkit installation failed. Refer to
candle_installation.log for more details.
The candle_installation.log contains this error
/apps/ITM/li6243/gs/bin/gsk8ver: error while loading shared libraries: libstdc++.so.6: cannot open shared object file: No such file or directory
Error: Verify Failed
Expected Details of gskit in /apps/ITM/li6243/gs/lib
Got
04.29.2020 13:50:37 installgs.sh: return code from command is 99
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
TS003644577
Was this topic helpful?
Document Information
Modified date:
10 July 2024
UID
ibm16208612