Direct links to fixes
APAR status
Closed as program error.
Error description
Customer received an MQ timeout when the ReconcileTask TaskInitiation message was delivered (via ITS scheduler). When the MQ timeout occurred, the WAS/MQ retried the message by putting it back on the SF queue. This caused the ReconcileTask to execute again for the same UOW (presentment id) twice. With the addition of dispute settlement processing, this caused problems processing settlement/disputes for onus (both Zelle_Orig and Zelle_Recv in the same system) transactions. To help eliminate this problem, the ReconcileTask needs to use the IPDProcessLock/Accessor to lock the presentment id UOW that is being processed. If any successive task executions occur, then they should stop processing (provide an informational message) if the presentment is already locked by the same task in the IPDProcessLock table. This new processing should ensure that the UOW is unlocked whenever the task completes its execution.
Local fix
Problem summary
Problem conclusion
The Zelle Reconciliation Task will now lock the NACHA Unit of Work (Processing Presentment) while it is reconciling received payments so that the task will not allow the same Unit of Work to be processed at the same time (by another processing thread).
Temporary fix
Comments
APAR Information
APAR number
PH23189
Reported component name
ACH SERVICES FT
Reported component ID
5725S7630
Reported release
306
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-12
Closed date
2020-05-07
Last modified date
2020-05-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ACH SERVICES FT
Fixed component ID
5725S7630
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPKQ5","label":"IBM Financial Transaction Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"306","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
04 September 2020