IBM Support

Can not login to TM1 server from Perspectives, (N33) Connection Failed occur.

Troubleshooting


Problem

Since accessing TM1 server through VPN, some user encounter (N33) Connection Failed error when connect.
This is intermittent issue.

Symptom

Steps to reproduce
(1) Opening the Perspectives file from share folder using VPN connection
(2) Click Enable content
(3) Click "Connect"
(4) It takes a few minutes to see TM1 server list, and then select TM1 server
(5) N33) Connection Failed occur

Document Location

Worldwide

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Document Information

Modified date:
07 May 2020

UID

ibm16207748