IBM Support

QRadar: Deploy changes times out due to proxy configuration between Console and managed host. Response is empty messages.

Troubleshooting


Problem

Deploy changes and replication can fail if there is a proxy that is configured between the QRadar® Console and managed hosts, which can cause wget requests to fail.

Symptom

Administrators might experience an issue where a deploy changes times out for a managed host. If wget is blocked between appliances, the hostcontext service might report replication messages: Response is empty:

To confirm if the QRadar appliance reports 'Response is empty:' messages, run the following commands:
journalctl -xu hostcontext | grep "Response is empty"

Document Location

Worldwide

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Document Information

Modified date:
22 February 2021

UID

ibm16205476