How To
Summary
When users compile emails to addresses that are not within their directory, MaaS360 caches the information for autofill purposes on future emails. Users may wish to remove these contacts and this article will outline how they may do so.
Steps
Contacts that are cached for autofill are populated in a folder titled "Recently Sent." They may be archived (removed from the cache) either in bulk or as an individual.
Archive all recents:
Navigate to the settings within the MaaS360 agent, select Mail, Calendars, Contacts, and then select Contacts. There will be an option to Archive All Recently Sent Contacts which will remove all non-directory users from autofill.
Remove and individual contact
Navigate to the Contacts portion of the MaaS360 container and tap Contacts in the top left to expand the menu. Select Recently Sent to display the cached contact info.
Select the contact for removal and tap Archive Contact. Please Note: If the user information says Delete Contact it is not a recently sent autofill, but rather a directory user contact. Deleting it will sync back with the primary environment and remove that user from the personal directory list.
Document Location
Worldwide
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Document Information
Modified date:
22 April 2020
UID
ibm16198371