Troubleshooting
Problem
This guide describes actions to take before opening a Service Request for Tivoli Network Manager (ITNM).
It covers the components referred to as GUI components in the documentation.
GUI components are accessed from the Dashboard such as Network Views, Hop Views or Discovery Configuration.
Any problems associated with ITNM Core components are discussed in a separate technote called Troubleshooting data collection guide: Core components.
Refer to the section at the end of this document called Related Information for a link to the technote.
Core processes are processes related to discovery, model and root cause analysis.
They typically start with
ncp_ Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
22 April 2020
UID
ibm16195843