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Spectrum Protect for Space Management installation is failed in case Spectrum Protect Backup/Archive client is already installed in Spectrum Scale environment

Troubleshooting


Problem

If IBM Spectrum Protect Backup/Archive client is already installed in a Spectrum Scale system, Spectrum Protect for Space Management installation is failed.
exact error messages from smit.log
Performing Pre-Installation tasks for the IBM Spectrum Protect Backup/Archive Common Client.
 #***************************************************************#
  V3.1 HSM JFS Client is installed. You must uninstall the HSM
  JFS client. Before you install this new client. Refer to the
  README file for the procedures on properly uninstalling the HSM
  JFS client.
 #***************************************************************#
instal: failed while running script  tivoli.tsm.client.ba64.gpfs.common.pre_i

0503-464 installp:  The installation has FAILED for the "usr" part
        of the following filesets:
        tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
installp:  Cleaning up software for:
        tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
Filesets processed:  1 of  2  (Total time:  1 sec)
installp:  APPLYING:
        tivoli.tsm.client.hsm.gpfs 8.1.4.0

0503-205 installp:  The installation of the following filesets will be
        CANCELED because filesets upon which they depend are not installed
        (or not completely installed):
Fileset  tivoli.tsm.client.hsm.gpfs 8.1.4.0 requires:
 * tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
where:
"*" indicates a requisite fileset that probably failed to install
   during this installation session.
 
As the result Spectrum Protect for Space Management is not installed in fact.
/# lslpp -la tivoli.tsm.client.*
  Fileset               Level    Status     Description
  ----------------------------------------------------------------------------
path: /usr/lib/objrepos
  tivoli.tsm.client.api.64bit
                             8.1.4.0  COMMITTED  IBMSP Client - 64bit
                                                 Application Programming
                                                 Interface
  tivoli.tsm.client.ba.64bit.base
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Base Files
  tivoli.tsm.client.ba.64bit.common
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Common Files
  tivoli.tsm.client.ba.64bit.hdw
                             8.1.4.0  COMMITTED  IBMSP Client 64 - HDW Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.image
                             8.1.4.0  COMMITTED  IBMSP Client 64 - IMAGE Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.nas
                             8.1.4.0  COMMITTED  IBMSP Client 64 - NAS Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.web
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Java GUI & WEB
                                                 Client
  tivoli.tsm.client.jbb.64bit
                             8.1.4.0  COMMITTED  IBMSP Client 64 - Journal-base
                                                 Backup

Cause

The customer has already installed Spectrum Protect Backup/Archive client(BA client) before installing Spectrum Protect for Space Management.
/# lslpp -la tivoli.tsm.client.*
  Fileset               Level    Status     Description
  ----------------------------------------------------------------------------
path: /usr/lib/objrepos
  tivoli.tsm.client.api.64bit
                             8.1.4.0  COMMITTED  IBMSP Client - 64bit
                                                 Application Programming
                                                 Interface
  tivoli.tsm.client.ba.64bit.base
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Base Files
  tivoli.tsm.client.ba.64bit.common
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Common Files
  tivoli.tsm.client.ba.64bit.hdw
                             8.1.4.0  COMMITTED  IBMSP Client 64 - HDW Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.image
                             8.1.4.0  COMMITTED  IBMSP Client 64 - IMAGE Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.nas
                             8.1.4.0  COMMITTED  IBMSP Client 64 - NAS Backup
                                                 Client
  tivoli.tsm.client.ba.64bit.web
                             8.1.4.0  COMMITTED  IBMSP Client 64 -
                                                 Backup/Archive Java GUI & WEB
                                                 Client
  tivoli.tsm.client.jbb.64bit
                             8.1.4.0  COMMITTED  IBMSP Client 64 - Journal-base
                                                 Backup

These two packages cannot be installed in parallel on the same environment .

Resolving The Problem

Uninstall Spectrum Protect Backup/Archive client package once to install Spectrum Protect for Space Management.

Document Location

Worldwide

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Document Information

Modified date:
20 April 2020

UID

ibm16195496