IJ24279: RICH TEXT VIEWER FONT-SIZE / MARGINS IS DIFFERENT IN SIZE COMPARED TO RICHTEXT EDITOR

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  Rich Text Viewer Font-Size / Margins is different in size
  Compared To RichText Editor
  
  STEPS TO REPRODUCE:
  
  Go To Application Designer
  Select QUICKREP Application
  Select Quick Reporting Tab
  Select Control Palette
  Drag a "Rich Text Editor Icon" Under Work Order Field
  Right Click On Rich Text Editor And Select Properties
  Click On The Select Value Magnifying Glass Next To Attribute
  Enter "REMARKDESC_LONGDESCRIPTION" In Attribute Field from the
  "WORKORDER"
  Object
  Save Changes
  Repeat Previous Steps Using Rich Text Viewer Instead of Rich
  Text Editor, placing Field
  Below The Rich Text Editor with Attribute
  "DESCRIPTION_LONGDESCRIPTION" from the WORKORDER Object
  Save Changes
  Navigate To Quick Reporting Application
  Select A Quick Report
  Select Long Description Icon beside the WONUM field
  Enter Some Text In Field And Select OK
  Observe Differences Between Rich Text Editor: Top and Rich Text
  Viewer: Bottom
  
  
  CURRENT ERRONEOUS RESULT:
  Rich Text Viewer Font-Size / Margins is different in size
  Compared To RichText Editor
  
  EXPECTED RESULT:  T
  Both Rich Text Viewer and RichText Editor have same Font Size
  
  
  REPORTED IN VERSION:
  
  Maximo Asset Management 7.6.1.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * RICH TEXT VIEWER FONT-SIZE / MARGINS IS DIFFERENT IN         *
  * SIZECOMPARED TO RICH TEXT EDITOR                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in richtextviewer.jsp
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels