IBM Support

Collecting Data: Reports for Gentran:Server for iSeries support.

White Papers


Abstract

This document describes the collection of mapping reports, processing reports, and job logs that are excellent tools to help IBM Support assist you quickly and efficiently. Gathering this information before you contact IBM Support will help familiarize you with the troubleshooting process and save you time.

[{"Product":{"code":"SS6UY8","label":"Sterling Gentran:Server for iSeries"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Mapping and Translation","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"3.6;3.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
12 October 2019

UID

swg27048978