Troubleshooting
Problem
When you are installing IBM Business Automation Content Analyzer (ACA) on an IBM Cloud Red Hat OpenShift Kubernetes Service (ROKS) managed system, deployment fails when certificates fail to be created.
Cause
The hostname suffix is used as part of generating the certificate name. If the hostname exceeds 64 characters, the resulting certificate name exceeds the maximum allowable size and certificate generation fails.
Resolving The Problem
- Get the subingress subdomain for the ROKS cluster. It looks something like:
cp4autocluster-be5b1ee812fa4041cc73b6bbf969fc88-0001.us-south.containers.appdomain.cloud - Ping the subdomain to get the IP address.
- Edit the cr yaml file, replacing 1.1.1.1 with your IP address.
- sc_deployment_hostname_suffix: "1.1.1.1.nip.io"
- frontend_external_hostname: "aca.front.1.1.1.1.nip.io"
- backend_external_hostname: "aca.backend.1.1.1.1.nip.io"
- Deploy the revised yaml file.
- oc apply -f (cr yaml file)
Document Location
Worldwide
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSUM7G","label":"IBM Business Automation Content Analyzer on Cloud"},"ARM Category":[],"Platform":[{"code":"PF040","label":"RedHat OpenShift"}],"Version":"19.0.3;20.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
10 April 2020
UID
ibm16178437