Troubleshooting
Problem
In Cognos Analytics (CA 11.1.x), when uploading the theme. It loads for long time and upload task does not finish. The upload error needs to be hidden or cancelled.
Symptom
In cognosserver.log, the error is seen:
GLS-JSN-0001 Error parsing JSON string from spec.json
com.ibm.ba.glass.exception.JSONFormatException: GLS-JSN-0001 Error parsing JSON string from spec.json.
at com.ibm.ba.glass.loader.FSBaseLoader.validate(FSBaseLoader.java:206) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
at com.ibm.ba.glass.loader.FSBaseLoader.getSpecFromZip(FSBaseLoader.java:157) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
at com.ibm.ba.glass.loader.FSThemeLoader.getRawSpec(FSThemeLoader.java:192) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
at com.ibm.ba.glass.loader.FSBaseLoader.validate(FSBaseLoader.java:206) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
at com.ibm.ba.glass.loader.FSBaseLoader.getSpecFromZip(FSBaseLoader.java:157) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
at com.ibm.ba.glass.loader.FSThemeLoader.getRawSpec(FSThemeLoader.java:192) ~[ba_glass_server_core-11.1.5-19111111.jar:11.1.5-19111111]
........
.......
at java.lang.Thread.run(Thread.java:812) [?:2.9 (04-17-2019)]
Caused by: com.ibm.ba.glass.validation.JsonSchemaValidationException: fatal: err.common.pattern.noMatch
level: "fatal"
schema: {"loadingURI":"#","pointer":"/properties/name"}
instance: {"pointer":"/name"}
domain: "validation"
keyword: "pattern"
regex: "[a-zA-Z0-9\\p{L}_ ]+$"
string: "IBM-Light"
Caused by: com.ibm.ba.glass.validation.JsonSchemaValidationException: fatal: err.common.pattern.noMatch
level: "fatal"
schema: {"loadingURI":"#","pointer":"/properties/name"}
instance: {"pointer":"/name"}
domain: "validation"
keyword: "pattern"
regex: "[a-zA-Z0-9\\p{L}_ ]+$"
string: "IBM-Light"
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m500000008dDpAAI","label":"x REASSIGNMENT Administration and Configuration-\u003ECustomization"}],"ARM Case Number":"TS003560070","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
14 January 2026
UID
ibm16173613